The Mindbody App has become one of the most recognized names in the fitness and wellness space, built with a clear mission: to give studio owners, trainers, and coaches a single platform where scheduling, payments, client communication, and growth tools all live under one roof. But what exactly makes it so popular, and why has it built such a strong reputation across the industry and on the App Store?
RELATED: Virtuagym is also managed as an all-in-one fitness ecosystem, which is great for trainers looking for everything in one program.
In this review we’ll break down its pricing, unique features like Seamless Data Migration, and alternatives such as CoachRx that also emphasize smooth onboarding also the 24/7 AI Smart Messaging and even touch on the points where users have been less impressed—yes, there are patterns of criticism, and we’ll reveal why in this in-depth guide to Mindbody.
Along the way, we’ll also compare it to other platforms, like WellnessLiving, to give you an idea of how Mindbody stands out, and how WellnessLiving, in particular, has established itself around the world. An exciting comparison between the two similar apps.
And if you’ve ever wondered how a coach or wellness business could actually run their entire Mindbody business online while still keeping that personal connection with clients, this is the review that will answer it.
Table of Contents
A Quick Look At The Mindbody App
In 2005, the doors officially opened when Mindbody Online launched an idea that had been brewing since HardBody back in 1998, born from the frustration of studios drowning in phone logs, paper schedules, and chaotic booking systems. This wasn’t some soft startup experiment; it was a direct assault on inefficiency.
Mindbody was built with one mission: to pull scheduling, payments, memberships, and client management into one powerful hub. For fitness and wellness entrepreneurs, it meant finally breaking free from being chained to the desk and running their business with the same drive and intensity they demanded from their clients.
And while the spotlight here is firmly on the Mindbody business app, it’s worth noting that inside our Top 20 Coaching Tools For Online Personal Trainers , we also cover Zen Planner, a platform that shares some of the same DNA. Zen Planner also combines scheduling, billing, membership management, and staff tools, giving gym owners a streamlined operational backbone that echoes many of Mindbody’s strengths.
Mindbody App Interface:
PRODUCT HIGHLIGHTS
- Built-in Mindbody Capital for easy business financing
- Pick‑a‑Spot: let clients reserve their actual spot in class
- Analytics 2.0 dashboards for fast, powerful data insights
- Promoted Intro Offers inside the app for frontline visibility
- Marketplace reach with over 2.8 million active users
- Integrated Payments & POS via Stripe
- Promoted “Intro Offer” in Mindbody app (user promotional feature)
Pros & Cons
✅ Pros
✅ Flexible tools for scaling—multi-location, integrations, payments all-in-one
✅ Excellent customer support praised by many users (Capterra reviews)
✅ Custom-branded app enhances client experience
✅ Powerful reporting & analytics for data-driven decisions
✅ Strong marketing automation (email/text) & Messenger[ai] rel=”noreferrer noopener”>
❌ Cons
❌ High and complex pricing; hidden fees for add‑ons, payment processing, support
❌ Occasional unpredictable technical bugs, performance issues, or downtime
Before You Sign Up
- Mindbody pricing starts around $129–$159 per month for the Starter plan and can go up to $599–$699 per month for the full-featured Ultimate Plus tier with branded app and AI tools.
- One unique feature worth knowing is Client AI Predictions. This tool gives you AI-powered insights right on your dashboard, showing which new clients are most likely to become long-term, high-value customers—and which existing ones may be at risk of leaving. It’s a powerful way to fine-tune your marketing before you commit to a subscription.
Is Mindbody Really Worth It?
When you look at what the platform actually delivers, from advanced client management and AI-driven insights to branded mobile apps and powerful marketing tools, it becomes clear that Mindbody can be an incredible asset for growing businesses that need both scalability and efficiency.
RELATED: If you’re curious about other platforms built for trainers who want to scale fast, check out our Everfit Review
While the cost can feel significant at first glance, understanding the full scope of Mindbody software pricing are of course essential because the higher-tier plans are not just about access to features, they are about creating real opportunities to expand visibility, improve retention, and ultimately generate more consistent revenue over time.
Product interface: demo
Great For:
- Fitness studios that want a complete scheduling and client management system
- Gym owners who need scalable tools for memberships and class bookings
- Yoga instructors looking to streamline reservations and build loyalty
- Personal trainers aiming to organize sessions and grow their business
- Wellness centers that benefit from integrated payments and marketing
- Pilates instructors who want to showcase classes and manage clients easily
Not Recommended:
- Solo trainers just starting out on a very tight budget
- Small wellness businesses looking for the simplest low-cost solution
Mindbody App Specs
| Price | From $129/mo to $699/mo |
| Available on | Web, iOS & Android |
| Marketplace | 2.8M+ active users |
| Booking | Pick-a-Spot class reservations |
| Payments | Integrated POS via Stripe |
How To Get Started With The Mindbody App
Ready to elevate your wellness business? Getting set up with the Mindbody App is refreshingly straightforward. First, create your Mindbody account, then work through the intuitive onboarding checklist, which walks you through listing your business, setting up scheduling, configuring payments, and launching your branded app experience.
Image courtesy of Mindbody
Imagine you’re a busy gym owner typing business Mindbody into your to-do list, this tool streamlines everything from checkout to client retention so elegantly that you’ll feel like you gained hours back in your week. With a few taps, your services go live to 2.8 million+ active users, your team can manage bookings on any device, and you’re ready to grow smarter, not harder.
That said, it’s only fair to acknowledge that some users have found the platform’s many features a little overwhelming at first, with feedback pointing to a learning curve that can feel steep if you’re brand new to software like this. But here’s something many new users stumble over that you absolutely must know early on.
While the initial setup is intuitive, Mindbody offers one-on-one onboarding with a dedicated Onboarding Specialist who handles data conversion of essentials like client contact info, gift card balances, visit history, and more — a process typically completed within just a few business days, streamlining your launch and preserving continuity in a way many competitors simply don’t.
Source: official materials Mindbody
Messenger Ai Mindbody
Now we come to what is probably Mindbody’s most unique feature. Many different coaching tools have their own different types of features, and Mindbody has its own AI-powered client communication tool – an integrated tool feature in Mindbody that is groundbreaking to say the least and very unique to Mindbody.
So what is this feature anyway you might be wondering? well when you’re onboard Mindbody and activate your AI-powered front‑desk assistant, you’ll unlock a level of responsiveness that transforms “after-hours panic” into “peace-of-mind profit.” Messenger[ai] works behind the scenes offering:
- Round-the-clock client coverage — Never miss an inquiry or booking again, even when your team is offline. The bot auto-responds to clients, preserving relationships and revenue.
- Unified messaging — It aggregates conversations across SMS, web chat, and Facebook Messenger, letting you manage everything seamlessly from one dashboard in your app or browser.
- Automated upselling and scheduling — Whether it’s selling packages, answering FAQs, or guiding bookings, Messenger[ai] follows up post-class and creates new sales opportunities—all without manual input.
MindbodyPreview: client chat example
(Messenger Ai Mindbody) Pros & Cons
✅ Pros
✅ 24/7 client coverage ensures you never miss a booking or inquiry
✅ Unified messaging across SMS, web chat, and Facebook Messenger
✅ Automated upselling, reminders, and scheduling to boost revenue
✅ Saves staff time by handling repetitive client communication tasks
❌ Cons
❌ Initial setup and customization can feel a bit technical for some users
❌ AI responses may occasionally lack the personal touch of a live staff member
Image courtesy of Mindbody
Mindbody Pricing Uncovered: Is The Value Really There?
When people first look into Mindbody cost, it can feel like an investment, starting at around $129 per month and reaching up to $699 for the most advanced plan with branded app features.
There’s no completely free version, but Mindbody does offer a free trial so you can test the platform before committing, which makes the decision far easier when weighing its true long-term value.
RELATED: Looking for a platform that gives real value without the big price tag? Check out our PT Distinction Review
Onboarding & Ongoing Support
What sets the Mindbody App apart is how it surrounds you with support. You’re paired with an Onboarding Specialist who helps migrate your client data and gets your setup humming. Then, to deepen your confidence and mastery, you gain access to the Mindbody Learning Center, a library of interactive, bite‑sized lessons and role-based certifications that feel more like guided coaching than dry tutorials
Mindbody Vs WellnessLiving
WellnessLiving – PRODUCT HIGHLIGHTS
- All-in-one studio software with online booking, events, Book-a-Spot™, payments & POS
- Custom branded client app (Achieve) for seamless bookings and engagement
- Automated marketing tools: email, SMS, push, loyalty programs & campaigns
- Advanced reporting for smarter business insights and growth
- Partner Program with integrations and API for scalable solutions
Pros & Cons
✅ Pros
✅ Branded client app boosts engagement
✅ Strong marketing automation tools
✅ Advanced reporting with actionable insights
✅ Scalable integrations via API & Partner Program
❌ Cons
❌ Client app has low user ratings and usability issues
❌ Can feel overwhelming for smaller businesse
Mindbody Vs WellnessLiving Quick Comparison
Mindbody and WellnessLiving look almost identical, both are full-scale business management platforms designed for fitness and wellness companies, offering scheduling, payments, branded apps, and in-depth reporting. But once you look closer, the differences begin to stand out.
Mindbody pricing typically ranges from $129 to $699 per month, with higher-tier plans unlocking features like advanced marketing automation and branded app options.
WellnessLiving often positions itself as the more affordable option, starting around $69 to $349 per month, while including many marketing and loyalty features by default. Another key distinction is reach—Mindbody gives access to a massive marketplace of millions of users, while WellnessLiving puts more emphasis on retention tools and round-the-clock support.
One thing to be noticed is that WellnessLiving’s client-facing app, Achieve, has received lower ratings compared to industry peers, with some users pointing to usability issues. But despite that feedback, WellnessLiving has built a strong reputation across the world, with a presence in North America, Europe, and even markets as far-reaching as Central Asia, showing its commitment to growth and credibility on an international scale.
| Mindbody App | WellnessLiving App | |
|---|---|---|
| Price | $129 – $699 / month | $69 – $349 / month |
| Available On | Web, iOS, Android | Web, iOS, Android |
| Free Trial | Yes (limited trial) | Yes (demo & trial options) |
| Client App | Branded app (higher tiers) | Achieve app (included, lower ratings) |
| Marketplace | 2.8M+ active users | Global presence across multiple regions |
| Marketing Tools | Strong automation (email, SMS, MessengerAI) | Built-in email, SMS, loyalty, campaigns |
Customer Experience
“Mindbody is like having this super‑powerful secretary to help run your business.” Kimberlee White, Jabz Boxing
“Mindbody puts all the marketing we need, text messages, mass emails, everything on one platform.” Rachel Vickhouse, MVP Dance Fit
These heartfelt quotes reflect what many business owners often mention, Mindbody is powerful and all-encompassing, especially when it comes to streamlining operations. Setup and learning curves are softened by knowledgeable support teams and thorough onboarding, which users frequently praise.
At the same time, feedback isn’t one-sided. Some reviewers report glitches in mobile booking, occasional frustrations with payments, and a few note that the system can actually feel overly complex, not necessarily a perfect fit for very small businesses
Customer Reviews
When you start digging into what people actually say about the Mindbody App, the feedback is still mixed yet incredibly insightful. On the App Store, it now holds an impressive 4.9 stars, and on Google Play the score is equally strong at 4.8, which highlights how well it performs for most end users.
At the same time, business-focused reviews on sites like Trustpilot and G2 tend to be far more critical, pointing out pricing and usability frustrations. Many users, however, continue to praise the platform for how it centralizes scheduling, payments, and marketing into one ecosystem, often describing it as the tool that keeps their business running when they’re too busy to manage the details themselves.
At the same time, there’s no denying that some frustration is present in the comments, people mention login glitches, payment problems, and moments where the interface feels more complicated than it should be for small businesses.
At Nutrition Ports, we see these reviews as a reminder that the Mindbody App is both powerful and imperfect—praised for its ability to transform daily operations, yet occasionally criticized for the bumps in its user experience. For most business owners, the positives of having such an all-in-one platform tend to outweigh the negatives, especially once you learn how to navigate its depth.
So, Is Mindbody Really Worth It For Your Business?
Mindbody stands out as one of the most comprehensive business management platforms in the fitness and wellness industry, combining scheduling, payments, powerful marketing automation, and even AI-driven client communication into a single ecosystem.
Pricing starts at $129 per month and climbs up to $699 for advanced plans, and while there’s no free version, a free trial is available to help you test the waters before committing. It’s important to note that some users report a steep learning curve and occasional frustrations with pricing transparency, which are worth considering before you sign up.
→ Related picks, if you are looking for software like Mindbody?
These reviews show how other platforms stack up:
– PushPress Review
– Zen Planner Review
– Virtuagym Review
At Nutrition Ports, our take is simple: despite a few bumps in usability and cost concerns, Mindbody’s global reach and reputation make it a serious partner for personal trainers, coaches, and wellness professionals looking to scale their businesses worldwide.
Full Rating
Mindbody App
Mindbody is a leading business management platform built for fitness, wellness, and beauty professionals, designed to streamline scheduling, payments, marketing, and client engagement under one trusted bran
Product Brand: Mindbody
Product Currency: USD
Product Price: From $129/mo to $699/mo
Product Availability: Available worldwide (Web, iOS & Android)
Editor’s Rating ⭐⭐⭐⭐⭐ 4.9 / 5
Mindbody secures our 4.9-star rating for its powerful mix of global reach, intelligent automation, and the kind of depth that can challenge beginners but ultimately rewards serious business growth.
Mindbody App Review FAQs
Can I Sign In To Multiple Studios Using The Same Mindbody Account?
Yes, you can manage several studios from one login. Just tap More in the Business app, select Manage Accounts, then Add account, search for your next business, and enter your credentials. Seamless if you wear multiple coaching hats.
What Do I Do If I Can’t Log In Or My Passes Go Missing?
Check your inbox for a verification email—sometimes screens go blank simply because your account hasn’t been synced with the studio’s system. Follow the link and you’ll be back booking in no time.
